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Social listening frameworks in Singapore: why the publicly available data exemption is not a free pass

Singapore’s PDPA is the most permissive data protection framework in Southeast Asia for social listening, thanks to its exemption for publicly available data. But...

How Singapore’s public sector uses social listening for policy feedback

Singapore government agencies increasingly rely on social listening to gauge public reaction to policy announcements, track emerging citizen concerns, and detect misinformation before it...

Answering your questions from the AI as a stakeholder webinar

AI has become a powerful stakeholder in its own right — from being just another ‘technological advancement’ to an active contributor to modern-day communications,...

Top 5 AI Tools for PR: Strategic Intelligence for APAC Communications Leaders in 2026

The communications landscape is accelerating. As we move deeper into 2026, PR and communications professionals across the Asia-Pacific region face a fundamental challenge: chatbots...

From Media Monitoring to Media Intelligence: Why Insight, Context, and Interpretation Matter

Media monitoring is the reactive foundation of tracking brand mentions and keywords across print, broadcast, online, and social channels—the “what”. Media intelligence transcends this...

Analysing Australia’s higher education landscape in 2025 amidst policy changes

Australia has been a hot destination in higher education for international students, but with recent policy changes and growing anxiety around housing, the...

The danger of “siloed” audiences – and how to bridge them

The way different audiences perceive the same piece of news can be  very different, depending on their culture, the way the news is being...

The pinball effect: why aren’t stories travelling a linear path anymore?

The good old days of communications were simple. Drafting a press release, pitching it to the popular, credible outlets/publications like The Straits Times or...

Are your metrics stuck in the past? A guide to PR in the age of AI

As AI adoption accelerates, the PR and Communications landscape is shifting beneath our feet. For many organizations, this technological boom offers incredible efficiency, but...

Why is CXO engagement dropping (and how to fix it)?

We are living in the era of the “Creator CXO.” The C-suite is now expected to be the face of the brand, the primary storyteller,...
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