Understanding journalism’s role in media brand equity

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Journalism isn’t just a tool for informing audiences—it’s also a cornerstone of how media brands build trust, authority, and connection. In an era of media skepticism, the way news outlets leverage journalism to shape their brand identity has never been more important.

Our latest report delves into how leading Australian and New Zealand news brands like ABC, The Guardian Australia, and The Australian are navigating challenges of impartiality, civic engagement, and audience trust. By analysing millions of online conversations, we uncover what audiences expect from journalism today and how media organisations use their reporting to resonate with diverse demographics.

Key insights include:

  • The connection between journalism, audience trust, and brand perception
  • How top news brands align their reporting with societal expectations
  • Audience trends that shape news consumption and loyalty

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